Kanai A Nalu Unit #302 Very Nice, but not 5 stars

I noticed a number of 5 star reviews and have to disagree. While this is a very nice unit and I do recommend it, it’s NOT 5 stars. I’m a little reluctant to give it 4, if I could go 3.5, I would. It is in a great location for experiencing Maui. Very central, easy to get to and easy to get to anywhere on the island. Very quiet, nice beach (but NOT 5 star beach). We saw sea turtles from the lanai often. There are rocks at this beach and you need to go down the beach a ways to get clear of those. The unit is attractive and well appointed, but it could use a little work. All beds have seen better days and are sagging, both front and back door (to the lanai) need work. The front door doesn’t lock unless you slam it and the doorstop on it drops down on its own, blocking the door when you don’t want it to do so. The sliding door to the lanai is hard to operate and jumps the track often. Kitchen is very well appointed and worked really well for us to make breakfasts and occasional other meals. It would be great for families who don’t want to eat out for all those meals (the restaurants on Maui are great, but pretty expensive). We stopped at farmers markets for fresh local fruits and made a big bowl of fruit salad to have on hand. Master bath is great and other bath is good as well. Well appointed with towels and bath products, you don’t need to bring much with you – we could have saved some room in our luggage. Nice beach towels too. Lots of beach toys, including a number of boogie boards (we missed them the first day and added two more boards to the collection). We also added two fishing rods – medium weight spinning rods – we brought our own reels and picked up the rods at Target. Make sure you check over all the stuff in the hamper by the front door and the “kids” bedroom closet before renting or buying anything for beach or pool. Some snorkeling gear and stuff to use on the beach. Nice size flat screen TV in the living room and large tube type TV in the master bedroom. I couldn’t get the remote on the bedroom TV to work the one time I tried to use it though, not that you want to spend your time watching TV while here anyway. Nice pool area, well maintained, as is the whole property. Two large gas grills and some tables out by the pool for picnics and the like. We would rent here again, but it’s not a luxe unit, or perfect. Good value though.
• Stayed: August 2015
Manager response: Aloha George, Mahalo for being our guest and we appreciate your feedback. This will be helpful to us. The owner will be on island this week and she was given your list of concerns and will work on fixing the items you noted. We value your business and hope you will return. Kathy Customer Service Manager

George S